Frequently asked questions

Where Do We Ship & Shipping Fees?

FREE Worldwide Shipping on all orders over 2,800 THB (approx. $82 USD)!

Asia & Middle East

Shipping Rate: $13.50 USD / 400 THB (per kg)

  • East Asia: China, Hong Kong, Japan, Macau, South Korea, Taiwan
  • Southeast Asia: Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Vietnam
  • South Asia: Sri Lanka
  • Middle East: Israel, Lebanon, Saudi Arabia, United Arab Emirates (UAE)

Europe

Shipping Rate: $21.00 USD / 700 THB (per kg)

  • Western & Central Europe: Austria, Belgium, France, Germany, Luxembourg, Netherlands, Switzerland, United Kingdom (UK)
  • Northern Europe: Denmark, Estonia, Finland, Norway, Sweden
  • Southern Europe: Croatia, Greece, Italy, Portugal, Spain, Turkey
  • Eastern Europe: Poland, Romania, Russia, Slovakia, Slovenia

North America

Shipping Rate: $27.00 USD / 900 THB (per kg)

  • Canada, Mexico, United States of America (USA)

Oceania

Shipping Rate: $27.00 USD / 900 THB (per kg)

  • Australia, New Zealand

Note: Destination list and shipping rates may be updated periodically based on international postal regulations.
When will I get my order?

We process and dispatch all orders within 3 business days after payment confirmation.

Estimated Shipping Time
Once dispatched via ePacket Plus, the estimated delivery times to your region are as follows:

  • Asia: 3 – 9 business days
  • Oceania (Australia / New Zealand): 4 – 10 business days
  • Europe: 6 – 12 business days
  • North America (USA / Canada): 7 – 14 business days
  • Rest of the World: 10 – 20 business days

Please Note:

  • Delivery times are estimates and do not include potential delays at your country's customs office.
What shipping method do you use?

We ship all international orders via ePacket Plus by Thailand Post.
Where are your products made?

Currently, all of our products are proudly made in Thailand
Do you have physical stores?

You can find and shop our products in person at these selected multi-brand stores in Bangkok:

1. ODS (Objects of Desire Store)
  • Location: Siam Discovery, 3rd Floor
  • Operating Hours: Open Daily | 10:00 AM – 10:00 PM
2. Garçon Dept (Siam Square)
  • Location: Siam Square Soi 2
  • Operating Hours:
  • Monday – Friday: 11:30 AM – 9:00 PM
  • Saturday – Sunday: 11:00 AM – 9:00 PM
3. Garçon Dept (CentralwOrld)
  • Location: CentralwOrld, 2nd Floor
  • Operating Hours: Open Daily | 10:00 AM – 10:00 PM
4. Happening shop (BACC)
  • Location: Bangkok Art and Culture Centre, 3rd Floor
  • Operating Hours: Tuesday – Sunday | 11:00 AM – 8:00 PM (Closed on Mondays)
5. KIM & CO.
  • Location: Siam Square Soi 2
  • Operating Hours: Open Daily | 11:00 AM – 9:00 PM